Published date:
2021-01-23
Summary
Job Description
- Investigates customer complaints of Consumable products through evaluation and testing of returned products.
- Conduct Pre-shipment audit / production inspection / OBA at supplier site and report if any failures or findings.
- Writes procedures for inspection methods, testing equipment, rework instructions and reaction plans.
- Trains personnel in Quality Systems (QS) and helps set up control charts and job methods as instructions for associates.
- Able to run physical and analytical tests on components and raw materials, including color, physical characteristics, dimensional characteristics, Infra-Red Spectrophotometry, Specific Gravity, Percent Solids, etc.
- Assists in approving product PPAP’s both internally and externally and ensures proper testing and specifications are performed and show capability.
- Participates in the definition and then implements and manages the quality system for all internal Consumable manufacturing operations including incoming raw materials, packaging components, in-process and finished batches, filling lines, and finished products.
- Conduct Spot audit / process audit / compliance audit at supplier site whenever required and report any findings.
- Closed-loop control & follow up on all corrective and preventive actions which taken by suppliers and monitor their effectiveness.
REQUIRED EXPERIENCE/EDUCATION: (i.e. degree, years of experience, etc.)
Diploma minimum:
- 2-3 years, technical diploma in Engineering.
- PCBA testing, battery pack manufacturing, or vacuum / homecare products assembly experience.
- Demonstrated team-building skills in an environment of managing through influence and persuasion, rather than direct control.
- Ability to keep perspective and not over-react to situations.
- Knowledge of SPC, FMEA, and PPAP processes.
- Good, self-motivated project management and time management skills.
- Willing to travel to both existing and potential supplier locations.
- Knowledge of SPC, FMEA, and PPAP processes.
- Good, self-motivated project management and time management skills.
- Willing to travel to both existing and potential supplier locations.
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PREFERRED EXPERIENCE/EDUCATION: (i.e. MBA, certifications, etc.)
SPECIALIZED TRAINING OR SKILLS REQUIRED:
This position requires the ability to manage the flow of data, perform analysis, generate summary reports and communicate by voice or data while being connected in the office, at home or while travelling by laptop or mobile device regularly without regard to time zone or day of the week.
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