Job Requirements

• Lead and maintain the Quality Assurance for NOSB, DNE, NSSB & Nexsol which consists of Quality management, Food & Feed Safety, Health & Safety management, Environmental management, Sustainability management systems as per the policies.
• Lead the FSSC 22000, ISO 9001,ISO 45001,ISO 14001,HACCP,GMP, GMP+ B2, MSPO, RSPO, AIB ,ISCC systems in all related sites & ensure all the management systems implemented are as per standard & legal requirements.
• Leads the tracking and monitoring trends including compliance, quality assurance initiatives, reporting and investigating any dispute or violation from management system requirement.
• Leads the customer complaint / feedback handling and ensure on time tracking, response and corrective action are implemented.
• Be involved in the development, implementation,and review of quality improvement plans and changes as needed for all the management system.
• Coordinate and provide support in the set-up and stabilization of new systems, new product related projects or transition.
• Observe and provide feedback for all management systems improvement from site visit.
• Liaise with key I contact point for External party i.e. Customers, other company counterparts, Certification body, Authority Body for quality assurance and managements systems related.
• Coordinate team for internal/external/customer/supplier/legal authority audits,visit and inspections.
• Visits and confers with representatives of material providers and related vendors to comply with customer standards.
• Handles quality agreements and also questionnaires (quality assurance related) from customers.
• Plan and approves QA calendar and supplier audit schedule and ensures the activities are executed accordingly.
• Reports the Quality Assurance & management system's performance and effectiveness to Top management.
• Analyse quality assurance data and make recommendations for improvement.
• Coordinate with other departments to ensure the effectiveness of various programs essential to quality, work environment, food, feed, health & safety, environmental and sustainability.

Minimum Qualification

• Degree in Chemistry, Oleochem icals or related field
• Qualified auditor- ISO 9001: 2015,FSSC 22200 VS,GMP+ B2, HACCP,GMP,ISO 45001: 2018, ISO 14001: 2015,RSPO/ MSPO,ISCC,HALAL
• Trained and strong knowledge in all related systems as listed above
• Strong leadership skill in Quality Assurance

Minimum Experience

• Ten years of working experience in the related field/industry- preferable Oleochemicals, or any palm oil related industry
• Ten years' experience in managerial role in QA/QC department/ section
• Experience in leading all related management systems- Quality,Food & Feed Safety, Environmental,Health & safety,Sustainability,HALAL/ KOSHER
• CAPA program
• Internal,customer ,CB & Authority body auditing
• Staff Competency training on QA related
• Supplier Quality management
• Customer complaint handling
• Knowledge or experience in A IB- will be added advantage