Job title: Technical Support Specialist
Job type: Permanent
Emp type: Full-time
Industry: Manufacturing and Production
Salary type: Annual
Salary from: MYR RM4,000.00
Salary to: MYR RM6,000.00
Location: Selangor, MY
Job published: 2021-03-10
Job ID: 33111
Contact name: Business Development 1
Phone number: 075500949
Contact email: jobs5@nala.com.my

Job Description

Technical Support Specialist
Job Scope
To provide technical training to all direct entities and dealers under KSAS area
To provide hands-on field work (like repair and troubleshooting) to all direct entities and
dealers under KSAS area
To provide technical advice and support for all brands under KSAS area
To provide technical competency grading for all technicians (in consultation with Service
Manager) in all direct entities
To repair and refurbish used trucks in direct entities to ensure readiness for rental or sales
To support special projects where additional features and modification works are required on
the truck
To support rental fleet cost down projects (like repair costs and additional truck
reinforcements) to all direct entities working closely with local CSS 
To support special truck types and options (like VNA, EX, HFLT, W20, Connect Fleet
Management, BMS, Li-Ion, Robotics etc.) to all direct entities and dealers under KSAS area
To liaise with factory technical support team for support and solution
Reporting Line
Head of Regional Service Operation
Estimated Travel
1 week in oversea per month
1 week in dealer country per month (to be defined with dealer/area manager)
Rest of the time in office with flexibility to travel as required
 
Requirement
Diploma in Engineering at least 2 years experience in related Field 
 
Contact Esther 0122718677