Job title: Field Service Technician 1 year Contract ( renewable)
Job type: Permanent
Emp type: Full-time
Industry: Manufacturing and Production
Salary type: Monthly
Salary from: MYR RM2,000.00
Salary to: MYR RM3,000.00
Location: Penang, MY
Job published: 2021-03-11
Job ID: 33113
Contact name: Business Development 1
Phone number: 075500949
Contact email: jobs5@nala.com.my

Job Description

Job scope/Responsibilities 
Contract Basis 1 year ( Renewable)
To carry out field repairs & services to customers in Malaysia
To carry out troubleshooting & repair work on products in a safe & reliable manner
both in the field & in workshop
Represent at the customer in a manner, which shall show professionalism and
commitment as per Material Handling rules and guide lines
To carry our preventive maintenance to the Material Handling recommendations &
requirements
To carry out pre-delivery inspections fully
To report in all work carried out & material used during any repairs (CRM software) or
service contract work (CRM & PM sheet).
To forward this documentation to service controller as soon as possible for
invoicing. The data must be filled out correctly & clearly in CRM.
To ensure customer satisfaction by working efficiently & safely when on site, ensuring
that the work area is left clean & the truck is in a safe condition
To report all defects to the customer in CRM & ensuring that the customer has signed
To report directly to the Service Manager/Service Coordinator for work schedule, at all
times the Service Manager / Service Coordinator must know where every technician is.
Therefore to report back to the Service Manager/Service Coordinator immediately after a
job has been completed
To attend training courses offered by the management
To maintain a productivity rate as per company budget
To maintain your service vehicle in a clean & safe condition. Any defects in the vehicle
should be made known to the Service Manager immediately
Technicians should be available for out of hours call outs. Coordination of a roster with
Service Manager
The maintenance & safe keeping of tooling issued by the company, any losses or
breakages should be reported to the Service Manager immediately. All tooling supplied
must be signed for.
Responsibility for all spare parts issued any losses or breakage again must be reported
immediately.
Responsible for Stocks / Van Tools in Service Vehicle
Technicians must use safety equipment when required or as issued by the company,
notification of additional requirements to the Service Manager (Singapore) is the
responsibility of the technician
To assist in the annual stock-take
 
Requirement
(Minimum) Diploma in Engineering at least  1 year experience in related Field